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Where we take taxi booking requests in Sydney

We take booking requests for trips across the Sydney metropolitan area and Sydney Airport. Coverage is subject to availability at the time you book.

Sydney Harbour Bridge over the water on a clear day.

Areas we cover

  • Sydney CBD and the immediate city fringe.
  • Sydney Airport — T1 International, T2 Domestic and T3 Domestic.
  • Eastern Suburbs and the Inner West.
  • North Shore and the Northern Beaches.
  • Greater Western Sydney.
  • Sutherland Shire.

How to request it

  1. 1

    Enter your pickup and destination on the home page. Address suggestions are restricted to Australian addresses.

  2. 2

    The route and distance are calculated automatically, and the fare estimate updates with it.

  3. 3

    Review the details and send the request. Dispatch confirms whether it can be covered.

How coverage works

Booking area
Sydney metropolitan area and Sydney Airport
Stops
Multiple destinations can be added to one trip
Addresses
Australian addresses, with automatic route calculation
Advance booking
Up to 90 days ahead

Availability

  • Listing an area means we take booking requests for it. It does not guarantee that a driver is available for a particular time or route.
  • Longer trips outside the immediate metro area are still worth requesting — dispatch will confirm whether it can be covered.
  • If a route cannot be calculated automatically, call us and we can confirm the trip and fare directly.
  • Submitting the form sends a booking request. It is not an accepted ride until dispatch confirms it, and a fare estimate does not guarantee that a driver is available.

Fares and payment

Fares are calculated from the route distance, the vehicle, the passenger count and the pickup time, with a $38 minimum for a standard trip and higher minimums for recognised airport pickups and drop-offs.

Longer distances move through defined distance bands, and an evening percentage increase applies to trips priced in the evening window. The estimate you see reflects all of this before you submit.

You can pay the driver, use Cabcharge/TTSS, or pay online by card where eligible. A non-cash payment surcharge of up to 5% (incl. GST) may apply. It applies only to website-processed card payments — no website surcharge is added to Pay to Driver or Cabcharge/TTSS.

Full detail is in our fare pricing policy and payment policy.

Common questions

Do you cover my suburb?
We take booking requests across the Sydney metropolitan area. Enter your pickup and destination and the form will calculate the route and an estimate; dispatch confirms whether it can be covered.
Can I add more than one stop?
Yes. Use Add destination in the booking form to include intermediate stops, and the route and fare estimate will account for them.
What if the route will not calculate?
That usually means an address needs to be selected from the suggestions rather than typed. If it still will not calculate, call us and we can confirm the trip and fare directly.
Do you take trips outside Sydney?
Longer trips are worth requesting. Submit the booking with your full route and dispatch will confirm whether it can be covered.

Check your trip

Enter your pickup and destination to see the route and a fare estimate. It takes a moment and nothing is submitted until you choose to send it.